At Raslok, we strive to provide exceptional service to our valued customers. To ensure transparency and cover the costs associated with delivering our services, we have established service and transport charges. These charges are designed to reflect the various elements involved in providing a reliable and efficient service experience.
Our service charges encompass the expertise, resources, and efforts invested by our dedicated team to meet your specific needs. These charges contribute to the following:
- Consultation and Support: Our knowledgeable professionals are committed to understanding your requirements and providing expert guidance and assistance throughout the process. The service charges cover the time and expertise of our team members who assist you in servicing/repairing.
- Operational Expenses: Running a reliable service operation involves costs such as maintaining a well-equipped facility, administrative support, and customer service. These service charges help cover these essential operational expenses.
Transport charges account for the physical movement of goods or individuals from one location to another. These charges are necessary to cover the following aspects:
- Fleet Maintenance: We maintain a modern and well-maintained fleet of vehicles that ensure the safe and secure transportation of your goods. Transport charges contribute to the regular maintenance, repairs, fuel costs, ERP and parking changes, and vehicle upgrades to maintain our high standards of quality.
- Skilled Drivers/Technicians: Our trained and experienced drivers/technicians play a crucial role in delivering a reliable transportation and repair service. The charges help cover their salaries, benefits, training programs, and ongoing development to ensure your journey is smooth and hassle-free.
- Insurance and Safety Measures: We prioritize the safety of our customers and their goods. Transport charges help cover the cost of insurance coverage, security measures, tracking systems, and compliance with regulatory standards to provide a secure transportation environment.
We believe in maintaining fairness and transparency in our pricing structure, and these service and transport charges are a reflection of the value and quality we strive to deliver. If you have any further inquiries, our dedicated customer service team will be more than happy to assist you.