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Refund policy


Once an order is confirmed, shipped or installed, there will be no refunds.


RASLOK sells only those products which the company has in stock. If for any reason the user orders a product which is not in stock, the RASLOK representative will contact the user and provide an active status on the item. If the item cannot be procured within time, the cost of the item will be refunded in full.


Occasionally high demand causes us to run out of certain items. Sometimes an item is out of stock and not expected to come back in stock, so we must cancel that item. In this case, you will receive a complete refund.


We work hard to ensure the accuracy of pricing. Despite our efforts, pricing errors may still occur. If an item‘s price is higher than the price displayed, we will cancel your order of that item and notify you of the cancellation. Occasionally, there may be information on our site that contains typographical errors, inaccuracies or omissions that may relate to product description, pricing promotions, offers and availability. We reserve the right to correct any errors inaccuracies omissions and to change or update information or cancel orders if any information on the site is inaccurate at the time of purchase without prior notice, including after you have submitted your order.